Yellow.AI has announced partnerships with major Indian IT firms including Tata Consultancy Services (TCS), Infosys, HCLTech, and Tech Mahindra. These collaborations aim to leverage Yellow.AI’s platform for enhancing HR and customer service automation solutions.
Rashid Khan, co-founder and Chief Product Officer of Yellow.AI, highlighted the strategic importance of these partnerships, stating, “We’ve been working with a lot of global system integrators to sell to large enterprises across the globe,” though he did not specify when these deals were finalised.
These partnerships are part of a growing trend among IT companies to integrate generative AI services for both external clients and internal operations. Yellow.AI’s platform is set to improve HR automation and customer service across various sectors worldwide. “For anything related to AI, they want to start using the Yellow platform, especially for customer service employee automation,” Khan added.
Recently, Khan also said that the company is working on projects like the Komodo 7P model, LLM trained on 8.3 billion tokens on Amazon Bedrock.
Yellow.AI’s platform is built on AI and machine learning technologies, primarily hosted on Amazon Web Services (AWS). The company uses AWS products like SageMaker and Bedrock for machine learning workflows and model hosting.
Yellow.AI also partners with local boutique firms to enhance customer experience strategies using its platform. “With boutique firms, the focus is on customer experience use cases. They help businesses formulate their strategy on customer communication,” Khan said.
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